Delivery Policy

Delivery Policy

  1. Delivery Timeframes
  • We aim to dispatch all orders within 24 hours from the date of purchase, excluding weekends and public holidays.
  • Once dispatched, delivery times may vary depending on your location and the shipping method selected at checkout.
  1. Shipping Methods
  • We offer Royal Mail and Parcel Force shipping options for your convenience.

Royal Mail 48 Tracked:

  • Orders placed before 13:00 Monday to Friday are typically dispatched the same day.
  • Orders placed after this time will be dispatched on the next working day.
  • Delivery usually takes 2–3 days.
  • This service is complimentary for orders exceeding £10.00.
  • For orders under £10.00, delivery charges range from £2.49 to £5.00, depending on the weight of the parcel.

Parcelforce:

  • Orders placed before 15:00 Monday to Friday are dispatched the same day.
  • Orders placed after this time will ship the next working day.
  • Delivery is next working day, excluding weekends and bank holidays, for a £9.00 charge.
  • Parcelforce 24 includes door-to-door tracking.
  • Please note that delivery times are estimates and may be subject to delays beyond our control, such as weather conditions or carrier issues.
  1. Free Delivery
  • Enjoy free standard delivery on all orders over £10 within the UK.
  • Orders below £10 will incur a delivery fee, which will be calculated at checkout.
  1. International Shipping
  • We currently offer shipping within the UK only.
  • For international shipping inquiries, please contact our customer service team at info@kashmirltd.com.
  1. Order Tracking
  • Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
  • If you don’t receive the email, check your spam/junk folder or contact our support team.
  1. Delivery Address
  • Ensure the delivery address provided during checkout is accurate and complete to prevent delays or delivery issues.
  • Note: We are not responsible for orders shipped to incorrect addresses provided by the customer.
  1. Delivery Queries
  • For any questions or concerns regarding your order's delivery, contact our customer service team at info@kashmirltd.com.
  • We are here to assist and ensure a smooth shopping experience.

Thank You!
Thank you for choosing Kashmir Accessories Ltd for your hair accessory needs. We truly appreciate your business!