Delivery Policy

Delivery Policy

1. Delivery Timeframes

  • We aim to dispatch all orders within 72 hours from the date of purchase, excluding weekends and public holidays.
  • Once dispatched, delivery times may vary depending on your location and the shipping method selected at checkout.

2. Shipping Methods

We offer Royal Mail shipping and Parcel Force shipping options for your convenience.

Royal Mail 48 Tracked:

Orders placed before 13:00 Monday to Friday are typically dispatched on the same day. Orders placed after this time will be dispatched on the next working day. Delivery usually takes 2-3 days, including Saturdays. This service is complimentary for orders exceeding £50.00. For orders under £50.00, delivery charges range from £2.49 to £5.00 based on the weight of the parcel.

Parcelforce:

Orders placed before 15:00 Monday to Thursday are dispatched the same day. Orders after this time ship the next working day. Delivery is next working day, excluding weekends and bank holidays, for a £9.00 charge. Parcel Force 24 includes door-to-door tracking.

Please note that delivery times are estimates and may be subject to delays beyond our control, such as weather conditions or carrier issues.

3. Free Delivery

  • Enjoy free standard delivery on all orders over £40 within the UK.
  • Orders below £40 will incur a delivery fee, which will be calculated at checkout.

4. International Shipping

We currently offer shipping within the UK only. For international shipping inquiries, please contact our customer service team at info@kashmirltd.com.

5. Order Tracking

  • Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
  • Trackability depends on whether you choose free delivery or express delivery. Unfortunately, trackability for free delivery is not available.

6. Delivery Address

  • Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delivery delays or issues.
  • We are not responsible for orders shipped to incorrect addresses provided by the customer.

7. Delivery Queries

If you have any questions or concerns regarding the delivery of your order, please contact our customer service team at info@kashmirltd.com. We are here to assist you.

Thank you for choosing Kashmir Accessories Ltd. for your hair accessory needs. We appreciate your business!